Privacy Policy
Effective date: 17 July 2026 | Last updated: 17 July 2026
1. Who We Are
This Privacy Policy explains how Shenzhen Jiateng Electronics Co., Ltd., doing business under the brand Anwiel (referred to as “Anwiel,” “we,” “us,” or “our”), collects, uses, discloses, stores, and otherwise processes personal information in connection with our website, business inquiries, projects, orders, and related services.
For the processing described in this Policy, the data controller, personal information processor, or equivalent responsible organization is:
Legal entity: Shenzhen Jiateng Electronics Co., Ltd.
Brand: Anwiel
Address: Room 1702, 17/F, Appotronics Headquarters Building, No. 8 Xiandong Road, Yuncheng Community, Xili Subdistrict, Nanshan District, Shenzhen, Guangdong, China
Privacy contact: sales@anwiel.com
General business contact: george@anwiel.com
2. Scope of This Policy
This Policy applies when you:
visit or interact with our website;
submit a contact, quotation, sample, technical-support, or other inquiry;
communicate with us by email, telephone, messaging service, at a trade fair, or through another business channel;
represent a customer, prospective customer, supplier, logistics provider, laboratory, consultant, distributor, or other business partner; or
purchase, evaluate, receive, or obtain support for our products or services.
This Policy does not govern third-party websites, platforms, or services that we do not control. Those third parties process information under their own privacy notices. Separate notices may apply to employees, job applicants, and activities that are outside the scope described above.
3. Personal Information We Collect
The information we process depends on how you interact with us and what is reasonably required for the relevant business purpose.
3.1 Contact and business identity information
This may include your name, business email address, business telephone number, country or region, company name, job title, department, business address, and preferred language or communication channel.
3.2 Inquiry and project information
This may include the content of your inquiry; products of interest; application details; technical requirements; target market; estimated quantity; expected schedule; and drawings, specifications, photographs, videos, test data, or other files that you choose to provide. We also keep records of our communications with you.
Please avoid including personal information that is not needed for the project. Do not send sensitive personal information unless we specifically request it and there is a lawful and necessary reason to provide it.
3.3 Commercial and transaction information
This may include quotation requests, customer or supplier account information, purchase orders, contracts, billing and delivery contacts, shipping address, trade terms, payment status, tax or customs information, and records relating to samples, orders, returns, warranty, or after-sales support. Our public website does not request full payment-card details. Payments are handled under the applicable quotation, contract, invoice, and verified payment instructions.
3.4 Product-support and quality information
This may include product model, serial or batch information, operating conditions, charger or equipment details, fault descriptions, inspection results, photographs, videos, and other information reasonably required to investigate a technical, quality, warranty, or safety issue.
3.5 Website, device, and usage information
When you use our website, our systems or service providers may process IP address, browser type, device type, operating system, referring page, pages viewed, date and time of access, approximate location derived from IP address, security and server logs, cookie identifiers, and website interaction information.
3.6 Marketing preferences
This may include your subscription status, communication preferences, campaign interactions, and records of consent, objection, or opt-out requests.
3.7 Compliance and logistics information
Where reasonably required, we may process information for sanctions, export-control, anti-fraud, customs, tax, dangerous-goods transport, product-compliance, or other legal and operational checks. This normally concerns business identities, business contact details, transaction records, project destination, end use, and shipping information.
4. How We Obtain Personal Information
We may obtain personal information:
directly from you when you contact us, complete a form, send files, place an order, or request support;
from your employer, colleague, agent, distributor, integrator, or another organization involved in a project;
automatically from your browser or device through website logs, cookies, and similar technologies;
from service providers supporting website hosting, security, communications, customer management, logistics, payments, or compliance; and
from lawfully available business sources such as public registers, trade events, company websites, and professional directories, where permitted by law.
If you provide another person’s information, you should have authority to do so and, where required, make this Policy available to that person. Where we receive personal information from another source, we provide any additional notice required by applicable law within the legally required period, unless a lawful exception applies.
5. How and Why We Use Personal Information
We use personal information only for specified business purposes and where we have a lawful basis or other legal permission. Depending on the applicable law and circumstances, our purposes and legal bases may include:
Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect processing already carried out lawfully before withdrawal. Where we rely on legitimate interests, we consider the purpose, necessity, and potential effect on your rights and interests.
We do not use the public website to make decisions that produce legal or similarly significant effects on a person based solely on automated processing. If this practice changes, we will update this Policy and provide any information and choices required by applicable law before the new processing begins.
6. Cookies and Similar Technologies
Our website may use cookies, local storage, tags, scripts, and similar technologies for the following purposes:
Strictly necessary technologies: to deliver and secure the website, balance traffic, submit forms, remember language settings, and record privacy choices;
Preference technologies: to remember choices that improve the browsing experience;
Analytics technologies: to understand visits, navigation, traffic sources, and website performance; and
Marketing technologies: to measure business campaigns or deliver relevant advertising, if such technologies are used.
Where applicable law requires consent, non-essential technologies are used only after you make the relevant choice. You may use the cookie banner or cookie-settings control made available on the website to accept, reject, or change your preferences. You may also manage cookies through your browser; however, disabling strictly necessary technologies may affect website functions.
Cookie names, providers, purposes, and durations may change as the website is maintained. The cookie-settings interface presented on the website contains the current choices available for the technologies in use.
7. How We Share Personal Information
We may share personal information only where reasonably necessary for the purposes described in this Policy, including with:
providers of website hosting, cloud, content delivery, cybersecurity, email, forms, customer management, document storage, analytics, marketing, and other IT services;
banks, payment service providers, accountants, insurers, legal advisers, auditors, and other professional advisers where relevant;
suppliers, contract manufacturers, testing laboratories, certification or inspection organizations, logistics providers, freight forwarders, customs agents, distributors, and other parties involved in evaluating, producing, documenting, delivering, or supporting a project;
affiliated companies and authorized personnel who need the information for the purposes described in this Policy;
regulators, courts, law-enforcement agencies, customs authorities, and other public bodies where required by law or reasonably necessary to protect legal rights; and
a prospective or actual buyer, investor, lender, or adviser in connection with a merger, acquisition, financing, restructuring, or transfer of all or part of our business, subject to appropriate confidentiality measures.
Service providers are expected to process personal information only for authorized purposes and under appropriate confidentiality, security, and contractual obligations. We do not publish customer project files or use customer names, marks, or case details for marketing without appropriate authorization.
8. International Transfers
Anwiel is based in China. If you contact us from another country or region, your personal information may be transferred to and processed in China. Depending on the location of our verified service providers and project partners, information may also be processed in other countries. Privacy and data-protection laws in those locations may differ from the laws where you live.
Where applicable law requires a transfer mechanism or additional safeguards, we use measures appropriate to the relevant transfer, such as contractual protections, access controls, data minimization, consent where legally required, or another legally recognized mechanism. You may contact us for information about safeguards applicable to your personal information, subject to legal, confidentiality, and security limitations.
9. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, managing projects and contracts, providing product support, maintaining security, complying with tax, accounting, customs and other legal obligations, and establishing or defending legal claims.
Retention periods vary according to the type of record and the circumstances. When setting a period, we consider:
the duration of the inquiry, project, contract, warranty, or business relationship;
whether the record is needed for product quality, safety, traceability, support, or dispute handling;
applicable tax, accounting, customs, transport, limitation, and recordkeeping requirements;
the nature, amount, and sensitivity of the information and the risk of harm from continued storage; and
the technical cycle for secure deletion from active systems and backups.
When information is no longer required, we delete or anonymize it, or securely isolate it until deletion is possible. We may retain a limited record of an opt-out request so that we can continue to honor it.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
know whether and how we process your personal information;
request access to or a copy of your personal information;
request correction or completion of inaccurate or incomplete information;
request deletion of personal information;
request restriction of, or object to, certain processing;
object to direct marketing at any time;
receive certain information in a portable format;
withdraw consent at any time where processing relies on consent;
obtain information about certain recipients or international transfers; and
complain to a competent privacy or data-protection authority.
To exercise a right, email sales@anwiel.com and describe your request. We may ask for information reasonably necessary to verify your identity, authority, and the information concerned. Rights are not absolute, and lawful exemptions may apply. We will respond within the period required by applicable law. Where permitted by law, you may also authorize another person to submit a request on your behalf.
11. Marketing Communications
Where permitted, we may send business contacts information about products, services, exhibitions, or company developments that may be relevant to their professional interests. You may opt out at any time by using the unsubscribe method in the message or by contacting us at sales@anwiel.com. We may keep the minimum information needed to record and honor your opt-out.
Withdrawing from marketing does not prevent us from sending non-promotional communications that are necessary for an inquiry, project, order, support case, legal notice, or business relationship.
12. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Measures are selected according to risk and may include access controls, account security, secure transmission, backups, supplier review, confidentiality obligations, security monitoring, and incident-response procedures.
No system or transmission method is completely secure. Please avoid sending unnecessary sensitive information by ordinary email. Independently verify unexpected requests involving bank-account or payment-instruction changes through a trusted contact channel.
13. Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly seek personal information from children. If you believe that a child has provided personal information to us, contact sales@anwiel.com so that we can review the circumstances and take appropriate action.
14. Third-Party Links and Embedded Content
Our website may link to third-party websites or display third-party content, such as videos, maps, social-media features, or document viewers. Those third parties may collect information under their own privacy notices. We do not control and are not responsible for their independent privacy practices. Review the relevant third-party notice before providing information or using the service.
15. Changes to This Policy
We may update this Policy to reflect changes in our website, business practices, service providers, or legal requirements. The current version will be posted with an updated effective date. Where required by law, we will provide additional notice or obtain consent before applying a material change to relevant processing.
16. Contact Us
For privacy questions, requests, or complaints, contact:
Organization: Shenzhen Jiateng Electronics Co., Ltd. (Anwiel)
Address: Room 1702, 17/F, Appotronics Headquarters Building, No. 8 Xiandong Road, Yuncheng Community, Xili Subdistrict, Nanshan District, Shenzhen, Guangdong, China
Privacy email: sales@anwiel.com
General business email: george@anwiel.com